"I do not even consider other call tracking offers because of the service I get from AdGeo. Their dependability as a company is extremely critical to my business. AdGeo provides the most cost effective tools we use."
Brien Johnson, President, Dominion Advertising
"[AdGeo] has allowed us to provide the local touch and feel to our customers based on our criteria."
Patricia Miller, Director of Program Office for the International Department, Williams Scotsman
"Real-time equals real results. That’s why we use AdGeo."
John Wulf
AdGeo's comprehensive call sourcing and tracking systems can capture important information each time a customer calls, texts, or uses a mobile application to contact your organization, enabling sophisticated analysis of the responses to your marketing campaigns. Calls can be recorded to support training, quality assurance and compliance requirements.
Visual reporting and analysis of this data can show you how, when, and why your customers are calling or texting, and you'll gain valuable insight that can help you improve your customer experience and maximize your return on investment for every marketing dollar you spend.
AdGeo call sourcing and call tracking benefits include:
Tracking phone numbers that can be used in advertisements – AdGeo will establish a suite of toll free numbers that are associated with specific promotions to help you determine which of your marketing efforts is generating the most customer response.
Detailed ROI statistics – Companies make big investments with their advertising and promotional expenditures. AdGeo has the capability to track your marketing and media efforts to help you analyze your current ROI in order to make better decisions, adjust budgets where appropriate, and to give you actionable information as to where your money should be spent in the future.
Call analysis and harvesting capabilities – Now you will never miss a consumer inquiry because your call center is not sufficiently staffed to answer the call. AdGeo provides you with a comprehensive analysis of each customer call based on hold time, length of conversation, peak call time measurement, and more. Based on this detailed information, you will have the option to adapt your staffing schedule to handle peak calling periods, reroute unanswered or busy calls in real time, or return missed calls that were originally unanswered.
