"I do not even consider other call tracking offers because of the service I get from AdGeo. Their dependability as a company is extremely critical to my business. AdGeo provides the most cost effective tools we use."
Brien Johnson, President, Dominion Advertising
"[AdGeo] has allowed us to provide the local touch and feel to our customers based on our criteria."
Patricia Miller, Director of Program Office for the International Department, Williams Scotsman
"Real-time equals real results. That’s why we use AdGeo."
John Wulf
AdGeo creates the customized marketing solutions you need to monitor and support multiple locations, enhance sales, increase customer satisfaction, and improve ROI Whether your chain of locations is national or local, AdGeo has the proven telecom technologies to help you deliver better services to your franchisees – and help them deliver increased sales and ROI for your organization.
AdGeo offers the following services and benefits designed for the specific needs of franchisors:
Performance reports for each franchisee location – AdGeo’s complete selection of comprehensive, yet easy-to-follow reporting resources, will effectively breakdown sales and performance numbers by individual franchisee to allow you to see who’s performing – and who’s not. Geospatial reporting, which uses mapping to illustrate performance information by location, is an example of a “quick read” reporting resource you can use for:
Expansion Management – Mapping visualization tools will allow you to analyze where your sales and customers are coming from so you can determine where new stores can be most profitably added.
Location Control - The data that AdGeo provides allows you to determine whether certain stores need to be relocated, or closed for efficiency and customer demand purposes.
A complete suite of telecom services to offer your franchisees – AdGeo's complete selection of telecom services, including call routing, call sourcing and tracking, interactive voice response, and more, will supply your franchisees with helpful telecom tools to improve customer sales and service. In addition, you can achieve cost savings by bundling large numbers of telecommunication services together to get volume discounts. Offering these resources helps to standardize the delivery of high-quality support and services to your franchisees.
Seamless call management and customer convenience – By dialing a toll free number, your customers will be automatically connected to their nearest store location, or a location of your choosing.
National toll free numbers – Specific numbers allow you to track every call, determine what specific promotion the caller is responding to, plus capture critical information to help you effectively handle each customer response, and adapt your marketing plan to achieve maximum sales and ROI.
Call recording – Whether your business features state-of-the-art call centers or you simply have a few employees designated to field incoming inquiries and service requests, AdGeo’s call recording services will allow you to hear for yourself how your financial institution’s customer calls are being handled. We provide audio streaming of these conversations and will also produce detailed reports. You can use this valuable data to maintain quality control, for training purposes, and for legal compliance requirements.
Franchise Support Tracking – The tracking and call recording services provided by AdGeo allow franchisors to monitor contact from their franchisees. These reports and digitally recorded conversations will keep franchisors abreast of any support issues their franchisees report or are experiencing.
