"I do not even consider other call tracking offers because of the service I get from AdGeo. Their dependability as a company is extremely critical to my business. AdGeo provides the most cost effective tools we use."
Brien Johnson, President, Dominion Advertising
"[AdGeo] has allowed us to provide the local touch and feel to our customers based on our criteria."
Patricia Miller, Director of Program Office for the International Department, Williams Scotsman
"Real-time equals real results. That’s why we use AdGeo."
John Wulf
AdGeo has the proven technologies to help every growing business reduce costs, increase sales and customer satisfaction, and enhance ROI. We will provide you with detailed information to help you bring in more customers to increase your return on investment in marketing, operations, sales, training, and customer service.
Our services are beneficial to these types of growing businesses.
| Multi-location reservations/deliveries | Distributive Services | Lead Management | ||
| Campaign Management | Consumer Services | Government Services | ||
| Healthcare/Patient recruiting | Not for Profit | Retail |
AdGeo offers the following services and benefits designed for your growing business:
Call sourcing and tracking – These services will help you make informed decisions that can improve your marketing ROI and generate more qualified leads.
Seamless call management and customer convenience – By dialing a toll free number, your customers will be automatically connected to their nearest location, or a location of your choosing.
Call forwarding based on specific criteria – Georouting plans make it possible to initiate call forwarding based on several criteria including zip code, county, time of day/day of week or mileage. This routing can be accomplished down to side-of-the-street level precision if needed.
National toll free numbers – Specific numbers allow you to track every call, determine what specific promotion the caller is responding to, plus capture critical information to help you effectively handle each customer response, and adapt your marketing plan to achieve maximum sales and ROI.
Easy-to-use reports – AdGeo generates comprehensive, yet easy-to-follow tabular and geospatial reports that turn data into useable information. These important reports will help you determine sales performance by location, inventory location versus demand, and other key information that can help your customize action plans for your marketing and operational efforts to meet customer demand and improve ROI.
Call analysis and harvesting capabilities – Now you will never miss a consumer inquiry because your call center is not sufficiently staffed to answer the call. AdGeo will provide you with a comprehensive analysis of each customer call based on hold time, length of conversation, peak call time measurement, and more. Based on this detailed information, you will have the option to adapt your staffing schedule to handle peak calling periods, reroute unanswered or busy calls in real time, or even return missed calls that were originally unanswered.
Call recording – Whether your business features state-of-the-art call centers or you simply have a few employees designated to field incoming inquiries and service requests, AdGeo’s call recording services will allow you to hear for yourself how customer calls are being handled. We provide audio streaming of these conversations and will also produce detailed reports. You can use this valuable data to maintain quality control, for training purposes, and for legal compliance requirements.
