"I do not even consider other call tracking offers because of the service I get from AdGeo. Their dependability as a company is extremely critical to my business. AdGeo provides the most cost effective tools we use."
Brien Johnson, President, Dominion Advertising
"[AdGeo] has allowed us to provide the local touch and feel to our customers based on our criteria."
Patricia Miller, Director of Program Office for the International Department, Williams Scotsman
"Real-time equals real results. Thats why we use AdGeo."
John Wulf
AdGeo's call recording and IVR options help you more effectively communicate with your customers. An IVR makes your business available, even when staff is unavailable. You'll improve customer satisfaction and have valuable opportunities to boost revenue and ROI.
Benefits include:
No more missed leads AdGeo can send out an email and/or an outbound automated phone message notifying you whenever a potential customer calls. If you miss a call, you wont miss an opportunity.
Up-selling of additional services An automated approach to creating awareness and sales opportunities regarding additional products and services that may interest your customer.
Customer contact messages These targeted outgoing messages inform individuals of problem resolution, request additional information, provide a reminder of an upcoming appointment, or convey other important details.
Personalization Every inbound and outbound message can be personalized, which increases customer response and customer loyalty valuable benefits that lead to increased ROI.
Interface for mobile routing An IVR can be used to prompt mobile phone callers for their current location to assist in properly routing their call.
Call recording Hear firsthand how customer calls are being handled. We can provide audio streaming of these conversations as well as detailed reports, which helps you maintain quality control, comply with legal requirements, and provide training.
