We Have Updated Our Reporting Portal

Why

The old portal used technology that is no longer supported by Microsoft. Google and Apple cut their support well before that. It was also never usable on tablets and smartphones. Updating the technology was the biggest fundamental thing we changed in the portal.

What to Expect

You will access the portal the same way you did before.

In order to make the portal easier to use on tablets and smartphones and to be more in compliance with current-day design standards, we also changed the layout of the controls on the configuration page. In the past, your data controls were side-by-side. Now they are below each other. We know it takes longer to scroll and it is sometimes harder to see the dependencies between various data sets. But, the new technology may allow us to provide more flexibility down the road with less effort. Stay tuned!

Other things that have changed is a simplification of the controls to manage reports, including the creation of the “My Reports” list. Subscriptions are now independent from saving and renaming reports.

Your Thoughts are Important to Us

Feedback on the portal is always welcome. We’d love to hear from you so we can continue to tweak and improve how we provide call data to you.