We’ll see you there! The International Franchise Association’s Annual Convention is the premiere event for the entire franchise industry, to be held Feb. 22 – 25 in New Orleans, LA. We’re a proud member of the IFA and will be participating again this year. You can find us on the Exhibit Floor at Booth #518. If you’re attending, here are a few items to note:
Business Roundtable: How mobile is changing the customer experience
Since smartphones and tablets are quickly gaining ground as the primary tool for web surfing and telecommunications, it only makes sense that the growth of mobile will affect how franchisors manage their customer experience. In fact, according to Forrester Research, brands that do not use mobile to enhance the customer experience risk becoming obsolete.
We’ll be facilitating a business solution roundtable discussion on Tuesday, Feb. 25, titled “How mobile is changing the customer experience.” The discussion will focus on ways to incorporate mobile as a customer service channel and which tactics have worked particularly well for franchise organizations. Please join us, and bring your questions! (Get the time and location here.)
Win a $25 Gift Card and Maybe Even an iPad Air!
If you like games (and who doesn’t?), stop by our booth and fill in the missing letters for a chance to win a $25 Amazon gift card or an iPad Air. Here are the details:
Our booth contains the phrase, Let us make you say WOW, with three letters missing. At the booth, you’ll draw four letters. (Print this page and present it as a coupon for two extra letters, for a total of six.) If your letters complete the phrase, you’ll win a $25 Amazon gift card. All players will be entered to win the iPad Air.
See you in New Orleans!