As technology continues to change the business and marketing landscape, certain things remain the same. Retailers, for example, find that the personal touch in a brick-and-mortar store is still an important part of the customer's shopping experience. And Big Data is so big that finding useful information that real people can use is a daunting task. Here's an interesting mix of new technology tools along with the tried-and-true business principles that aren't going away any time soon. More.